There are a number of people purporting to represent volunteers; you should only accept offers of assistance if you are convinced of their good intentions.
The organisations below offer to assist neighbours within our three villages in getting shopping, medicines, etc., or just keeping in touch and offering a reassuring word.
Please note that these organisations do not and cannot offer medical advice; anyone needing medical advice should contact their local medical practice, visit 111.nhs.uk online, dial 111 if they have no internet access, or dial 999 in an emergency.
Please also note that any organisation listed here is not part of, or endorsed by the Residents’ Association, and if you to make use of the services you should be comfortable that the individuals are reliable and trustworthy. If the volunteer recommended by any of the local organisations is unknown to you, please talk to a family member or trusted friend, a neighbour, or your local RA street representative. You should only provide your full address when you are comfortable that the offer of support is genuine.
Surrey County Council have offered advice which includes:
- Do not place items on your doorstep to say you need help as this is an invitation to scammers that you may be in a vulnerable situation. So, if you receive a leaflet, do not respond in this way.
- If people offer to do your shopping and ask for money up front they may then disappear. Take care.
Finally, the Residents’ Association would suggest that you should not give donations to any person or group unless to a properly constituted Charity.
Byfleet
| Byfleet Care 29 Woodlands Avenue, West Byfleet, Surrey, KT14 6AT E: byfleetcare@gmail.com T: 07936 513 863 |
A long standing local voluntary driver scheme (all DBS checked) offering help with transport, and now extends to shopping and collecting medication |
West Byfleet
| Byfleet Care 29 Woodlands Avenue, West Byfleet, Surrey, KT14 6AT E: byfleetcare@gmail.com T: 07936 513 863 |
A long standing local voluntary driver scheme (all DBS checked) offering help with transport, and now extends to shopping and collecting medication |
Pyrford
| Good Neighbours – Pyrford & Wisley Helping Others T: 07732 066 314 Available 09:30 – 12:00 daily |
This is a long-standing group. Please call between 9:30am and 12 noon |
Other Useful Organisations
| NHS Volunteer Responders W: https://www.england.nhs.uk/2020/03/your-nhs-needs-you-nhs-call-for-volunteer-army/ |
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| Woking Borough Council & Surrey County Council Community Helpline T: 0300 200 1008 |
Available Monday to Friday, 8am to 6pm, Saturday and Sunday 10am to 2pm |
| British Red cross W: https://www.redcross.org.uk/get-help/get-support-at-home |
You can get support and care from the British Red Cross to help you live independently at home or when you return after a stay in hospital |