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Byfleet, West Byfleet & Pyrford Residents' Association

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You are here: Home / Access to timely healthcare

Access to timely healthcare

 

NON-URGENT (NOT SAME DAY) APPOINTMENTS AND ADVICE

For life threatening situations call 999 or go to A&E


GP Practice website

Purpose: To book routine appointments and ask health and wellbeing questions. Website query forms are monitored between 08:30 – 17:30, Mon – Fri. Using the form may be quicker than phoning the practice, especially in the morning.

Examples: General queries, requesting tests, test results, routine or follow up appointments, repeat prescriptions, medication queries, travel advice, sick notes

Access:
Wey Family – weyfamilypractice.nhs.uk
Madeira Medical – madeiramedical.nhs.uk
Parishes Bridge – parishesbridgemedical.nhs.uk

To use:

  1. Click on ‘General Enquiries’ and then ‘Ask Reception a Question’
  2. Fill in the form with as much detail as possible
  3. You will be contacted by telephone or e-mail and given advice or an appointment
  4. For repeat prescriptions, please allow 2 working days for Wey Family Practice and Madeira Medical, and 5 working days for Parishes Bridge

111.NHS.uk or Telephone 111

Purpose: For general medical advice or treatment for physical or mental health for people over 5 years old.

Access:
24 hours/day, 7 days/week


NHS App or Patient Access website/app

(the NHS app is the recommended option)

Purpose: To book and manage GP appointments or order repeat prescriptions. The app can be used to book and manage hospital appointments if you have been referred.

Access:
24 hours/day, 7 days/week

  Order repeat prescriptions Book and manage GP appointments
Madeira Medical Yes No
Parishes Bridge Yes No
Wey Family Yes Yes

To use:

  1. Download the NHS app from your App Store and follow the instructions – or to get set up on Patient Access, contact your practice
  2. If there are no appointments available at your surgery, the app will advise you to use the 111.NHS.uk website, or phone 111
  3. For repeat prescriptions, please allow 2 working days for Wey Family Practice and Madeira Medical, and 5 working days for Parishes Bridge

Pharmacist

Purpose: For minor illnesses or questions about medicines. Pharmacists can provide general health and wellbeing advice. They will tell you if you should see another healthcare professional for your condition or concern.

Access: Online search “Find a pharmacy NHS” for locations and opening times. No appointment is needed. Pharmacies often have a private consultation room.


 

URGENT (SAME DAY) APPOINTMENTS AND ADVICE

For life threatening situations call 999 or go to A&E


Telephone your GP Practice

Purpose: For urgent appointments and help. If a same day response is not essential, please use the Practice website or another non-urgent option.

Examples: Sudden onset of illness or injury, significant worsening of current illness, acute concerns about health or wellbeing.

Access:

Phone lines are monitored between 08:30 – 18:30, Mon – Fri.

Wey Family – 01932 336880 Telephone or face to face GP appointments

Madeira Medical – 01932 340484 Telephone or face to face GP appointments

Parishes Bridge – 01932 336933 Urgent GP appointments by telephone only

To use:

  1. Phone your surgery; you will be placed in a queue
  2. Explain your concern to your receptionist, who is trained to direct you to the most appropriate service
  3. For out of hours calls (between 18:30 – 08:30), a message will advise patients to phone NHS 111

Walk-in Centre (Community Hospital)

Purpose: For urgent illnesses and minor injuries. Nurse Practitioner-led service, offering examinations, X-rays and acute prescriptions. The nurse can also refer you for specialist treatment.

Access: Open 7 days/week (including bank holidays) 08:00 – 20:00. Woking Community Hospital, Heathside Road, Woking, GU22 7HS Telephone: 01483 846209

To use: No appointment needed. Queue system operates. Wait times depend on clinical need and number of patients.


Urgent Treatment Centre (St. Peter’s Hospital)

Purpose: For urgent illnesses and injuries. GP-led service for diagnosis and treatment.

Access: Open 365 days/year 08:00 – 24:00. Rowley Bristow Unit entrance, St Peter’s Hospital, Guildford Rd, Chertsey, KT16 0PZ

To use: No appointment needed. Queue system operates. Wait times depend on clinical need and number of patients. Referrals made via the NHS 111 service will be offered an arrival time.

 

Information correct at October 2022

Welcome to the Byfleet, West Byfleet & Pyrford Residents’ Association Website

The Byfleet, West Byfleet & Pyrford Residents’ Association (the ‘RA’) is a local community group open to residents (homeowners and tenants) and businesses operating in the three villages. We attempt to represent the interests of everyone living in our area and/or contributing to the local economy. We strive to ensure that the three villages remain attractive, prosperous, environmentally sustainable, safe and socially welcoming places in which to live.

It was formed in 1928 and has been run by volunteers continuously since then – more than 90 years of dedicated service to the residents of our villages.

Current membership represents around 30% of all households (around 2,400 homes). We have a network of 150 volunteer street representatives who keep contact with our members, deliver our newsletter and collect subscriptions (where possible). These street representatives are the life blood of the RA. 

The types of issues that the RA had focussed on recently include planning, Green Belt protection and anti-social behaviour. The RA also supports local charities and has a donations policy. 

Looking forward the RA would like to expand its community involvement to include health, education, and leisure facilities for young people.   That is dependent on having volunteers with both an interest and a desire to become involved.

Join today and receive the next issue of our newsletter, The Resident, which is published three times a year. You will also be entitled to receive details by email of local events planned by the RA (subject to current COVID 19 restrictions) and matters of interest to local residents.

What we do

  • Monitoring & advice on planning issues
  • Byfleet, West Byfleet & Pyrford noticeboards
  • Lobbying and working with local Councils
  • Supporting improvements to local services
  • Donations to local community groups
  • Convening Public Meetings

 

Important Links

  • Political Representation
  • Woking Borough Council
  • West Byfleet Business Association
  • Reporting Rights of Way Issues
  • Local Flood Warnings
  • Report road and pavement problems
  • Check food outlet standards
  • Report Crime Online
  • Trading Standards
  • Surrey Matters
  • Woking Chamber of Commerce

Community Links

  • NHS Surrey Heartlands
  • Byfleet Heritage Society
  • Byfleet Neighbourhood Forum
  • Pyrford Neigbourhood Forum
  • West Byfleet Neighbourhood Forum
  • St Marys Church Byfleet
  • Byfleet Methodist Church
  • Woking Community
  • St Johns Church, West Byfleet
  • Crossroads Care Surrey
  • Our Lady Help of Christians , West Byfleet
  • Church of the Good Shepherd, Pyrford
  • St Mary's Centre for the Community, Byfleet

Latest News

Free Garden Seeds

22nd January 2023

Free garden seeds! … [Read More...]

Woking Warm Hubs

7th December 2022

Woking Borough Council (WBC) has recently provided … [Read More...]

The Resident Newsletter – Issue 171

27th October 2022

The latest edition of the newsletter of the … [Read More...]

LIVI – Further Update

17th October 2022

Following our previous post of the 1st October … [Read More...]

Forthcoming Events

  • 15th February 2023 @ 7:00 pm - 9:00 pm - RA Committee Meeting,

  • Privacy & Cookies
  • Constitution
  • Website Disclaimer
  • Advertising Policy
  • Donations Policy

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